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Process Interaction Diagrams—A Requirement (Not a Request)!

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By Stephen M. Baysinger Clause 4.0 of ISO 9001:2015 is chock-full of requirements; however, as a third-party auditor I’ve discovered that one of the most...

Three Common Mistakes that Rob You of the Opportunity to Improve

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by Steven Severt Producing nonconforming product is costly. Your organization has paid for labor to produce the nonconforming product and expended available equipment time and...
document control

Document Control: More Than Adding a Number and Revision Level to Documents

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by Steven Severt When you think of your quality management system (QMS), do you instantly think of document control, as if the two terms are...
ISO 9001: More Than Doing What Your Say

ISO 9001: More than Doing What You Say and Saying What You Do

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by Steven Severt The adage of “do what you say and say what you do” is tossed around so often when talking about ISO 9001 that many...
auditable requirements

Auditable Requirements: Determining What to Audit

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By Craig Cochran Auditable requirements and objective evidence form the foundation of every audit. Indeed, one cannot function effectively as an auditor without a full...
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remote auditing

IAF-ILAC-ISO Survey Shows Strong Support for Remote/Blended Audits

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A joint IAF-ILAC-ISO survey of more than 4,000 participants reveals that a large majority of respondents prefer remote or blended audits, assessments, and evaluations,...
auditable requirements

Auditable Requirements: Determining What to Audit

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By Craig Cochran Auditable requirements and objective evidence form the foundation of every audit. Indeed, one cannot function effectively as an auditor without a full...
audit evidence

Gathering Audit Evidence: Techniques for Success

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By Craig Cochran Gathering audit evidence involves a mix of techniques that are used interchangeably: visual observation, examination of records, and employee interviews. One moment...
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SAE and ISO Publish Joint Automotive Cybersecurity Standard

SAE International, in collaboration with the International Organization for Standardization (ISO), recently published a new standard to help ensure that cybersecurity is entwined throughout...

ISO to Develop Design Specification for New Version of ISO 9001

The ISO technical committee responsible for developing, managing, and updating the ISO 9000 standards series has decided to develop a design specification for a...

Three Common Mistakes that Rob You of the Opportunity to Improve

by Steven Severt Producing nonconforming product is costly. Your organization has paid for labor to produce the nonconforming product and expended available equipment time and...

Document Control: More Than Adding a Number and Revision Level to Documents

by Steven Severt When you think of your quality management system (QMS), do you instantly think of document control, as if the two terms are...

ISO 9001: More than Doing What You Say and Saying What You Do

by Steven Severt The adage of “do what you say and say what you do” is tossed around so often when talking about ISO 9001 that many...

SCC Seeks Feedback on Application of ISO 9001 in Policing Organizations

The Standards Council of Canada (SCC) is seeking feedback on ISO’s proposal for the development of a new standard on Quality management systems—Guidelines for...
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